Change Management
 
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Title: Change Management

Class Date: October 5, 2010

Time: 8:30am - 4:30pm

Instructor: Kelli Vito, SPHR, CCP

Location: One Highland Center, 314 E. Highland Mall Blvd., Suite 403, Austin, TX 78752

Price: $225
Early Bird Discount: $199 if you register by September 5, 2010.

Who Should Attend:

  • Supervisors and managers currently going through or anticipating going through a significant workplace change.
  • Human resource professionals interested in helping employees transition through organizational change.
  • Anyone dealing with significant change.

    Course Description:

    We have all heard it - the only constant is change. Organizational leaders have to be able to step up and help their teams through the change process. People react to change in different ways. This course will discuss the key stages of change, how to help employees move through the change process, and how to address the sometimes unintended consequences of change.

    Course Objectives:

  • Gain critical skills to manage change in your organization.
  • Learn how to help employees transition through significant change.
  • Gain knowledge of how to prepare yourself for change.

    Course Outline:

    Dimensions of Change

  • Change Process
  • Change Progression

    Management’s Responsibility

  • Analyze the change both globally and for a specific work unit
  • Gather important resources in the early stages of a change
  • Model the values and attitudes you want to see on your team
  • Make decisions in an atmosphere of uncertainty

    Leading the Team

  • Describe transition rules and how to use them
  • Convey the idea of change to your team
  • Explain how to get your team involved in the process of change
  • Measure the progress of your team, hold it accountable, and reward it
  • Deal with rumors
  • Recognize that people react to change in different ways
  • Customize help for struggling individuals
  • Use empathy to deal with a dissatisfied employee
  • Help individuals find personal, positive consequences
  • Recognize and address the unintended consequences of change

    Instructor Bio: KELLI VITO, SPHR, CCP

    Kelli W. Vito, SPHR, CCP, currently is Principal of KV Consulting, based in Austin, Texas, which offers strategic human resource management consulting and auditing services. Her practice specializes in HR auditing, workforce planning, performance management and measurement, strategic planning, compensation administration, and organizational design. Ms. Vito also teaches a variety of management courses for both the private and public sectors. She is the author of the Institute of Internal Auditors’ Auditing Human Resources Handbook series. Ms. Vito also teaches the certification preparation course for the SPHR/PHR exam at the University of Texas.

    Prior to starting her own business, Ms. Vito served as the top HR executive for the State of Texas. Her responsibilities included advising over 200 agencies and higher education institutions on all aspects of human resource management. She testified before the Texas State Legislature and worked extensively on developing workforce regulations. Prior to that role, she served as an Audit Manager for the Texas State Auditor’s Office. She was responsible for performance related audits and developed the first Human Resource audit program.

    Ms. Vito has her BBA in management and marketing from the University of Texas at Austin. She is a Senior Professional in Human Resources (SPHR) and a Certified Compensation Professional (CCP). She is a member of the Society of Human Resource Management. She was a finalist in the 2002 Executive Woman of the Year in Texas.

    CPE: 8 hours

    Level: All

    Type of class: HR/Management/Supervisory

    TX Board of Public Accountancy Sponsor Number: 009317

    Class participants will be billed after the class. Payment should be made to SOLUTIONS TRAINING GROUP, Federal Tax ID: 20-2732184 and mailed to 2701 Maria Anna Rd, Austin, TX 78703. If you have any questions, please contact Shannon Bieberdorf at (512) 914-5557 shannon-solutions@austin.rr.com.

    Cancellation Information: Cancellation Date: September 14, 2010
    To cancel your registration from this course, please call or email the course contact listed below. If a cancellation is received after the cancellation date, the registrant will be charged $75 for course materials.

    If you are making travel plans to come to the training, please make "refundable" air and hotel reservations or wait until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants approximately 16 days prior to the course date. If we cancel or reschedule, we will email the participant no later than 14 days before the original class date. Solutions Training will not pay for cancellation/change fees associated with travel and hotel arrangement changes.

    For additional information about this class, please contact Laurie Garrant at laurie@solutionstraininggroup.com, (512) 914-5567.

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